You are not alone
At Sanctuary Trust, no-one is turned away. If we’re not able to offer accommodation immediately, we will still support you with guidance, advice and referrals to other
local services.
Our team won’t judge you or make assumptions about your situation. We’re here to listen and offer a safe, supportive environment.
From the moment you arrive, our aim is to offer stability and understanding. We’ll work alongside you to explore what you’re going through and support you in taking steps towards a positive future, at your own pace.
You’re not alone – support is always available.
Our spaces
Sanctuary House
Our secondary houses
Our allotment
Outreach: support that continues
Our outreach service means you can continue to receive support even after you move on from our accommodation. We can stay in touch through regular check-ins, phone calls and practical help, depending on what you need. We also work closely with other local organisations to help you access the right support at the right time.
In 2024 we expanded our dedicated counselling service so it was available to everyone using our services. Over 12 months, we delivered 240 counselling sessions, offering a safe space to talk, work through difficult experiences and explore ways to move forward.
Whether you’re in a difficult situation now, currently accessing our services or living independently, our outreach team is here to offer ongoing support that’s tailored to your circumstances.
Referring someone for help
If you would like to refer someone to Sanctuary Trust, you can email us to request a referral form. This form is for services, community organisations or individuals who are supporting someone who may need our services.
Please ensure you have the person’s consent before filling out a referral form.
Sanctuary has been a very supportive place. The staff make you feel welcome and are always here to support me... If it wasn't for Sanctuary I would be back in prison or dead. I'm so lucky to have a place like this I wouldn't know what I would do without the support from the staff. If is a god send that Sanctuary exists."
Thank you to the whole team, I wanted to share that my transition from prison to coming here has made such a difference to my life. It is not just the environment here at Sanctuary House that has made a difference it's also all the staff and the management and how well its led, and all the team, honestly, Sanctuary Trust has changed my life for the better.”
I was sleeping rough with little to no prospects. Now, thanks to Sanctuary Trust, I have my own room and all of my day-to day needs are being met. More than that, I’m treated like a human and can finally work towards a positive future.”
Thank you and your great staff for all the work you do to support people in the vulnerable times of their lives. It is for me a great joy that we have Sanctuary Trust with all the potential you give to people.”
The staff are friendly and welcoming, and they are easy to talk to. I’m always able to ask for help and get good advice and guidance.”
It’s been brilliant for me; I feel for the first time in my life I’m progressing and getting on. The staff are just brilliant, and they really care and want you to do well.”
This place has saved me, I’m much happier and healthier than I have been in a long time. The staff speak with you and not at you.”
I stayed at Sanctuary House for 11 months. I felt part of a big family... I know if it wasn't for Sanctuary Trust I wouldn't be where I am today. I'll always stay in touch.”
We are exceptionally grateful and want to share our heartfelt thanks — you've probably saved his life."
I just wanted to thank my support worker from Sanctuary House... this person pulled me out of the depths of my life... he still helps me... I don't know how to thank you... I just thank you from the bottom of my heart."
Sanctuary House literally saved my life. Gave me hope that I can build my life back. Forever grateful.”
We love helping you guys out because the work you do for the community is incredible. That’s why we like to give you some discount.”
I love Sanctuary Trust and what they do for people like me because I really would be lost or even back in prison if it wasn't for you guys and the work you are doing for people."
Staff at Sanctuary were really great listeners and I really needed someone to talk to."
I am convinced that the last few years may have been impossible were it not for the existence of Sanctuary House.”
Sanctuary is the first place I've been where people care about me and sometimes it's hard to get to grips with that."
